Privacy Policy
Effective Date: June 1, 2025
At Sentzable Tech Support, your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it. By using our website or services, you agree to the practices described below.
Information We Collect
When you contact us or request service, we may collect the following information: • Your name • Home or business address (for in-home service scheduling) • Phone number • Email address • Device information (make, model, and description of the issue) • Any other information you voluntarily provide when filling out a form or contacting us We do not collect payment information directly — any payments are handled in person or through secure third-party processors.
How We Use Your Information
We use the information we collect solely to: • Schedule and provide in-home tech support services • Contact you about your service request or appointment • Follow up after a service visit • Respond to questions or inquiries • Improve our services We do not sell, rent, or share your personal information with third parties for marketing purposes.
How We Protect Your Information
We take reasonable steps to protect your personal information. Customer records are kept confidential and are only accessible to Sentzable staff directly involved in providing your service. We do not store sensitive personal data (such as passwords or financial information) on our systems. Any device access during a service visit is limited to what is necessary to complete the requested work.
Cookies & Website Analytics
Our website may use basic analytics tools to understand how visitors use the site (such as which pages are visited most). This data is anonymous and is not linked to any personal information. We do not use tracking cookies for advertising purposes.
Third-Party Links
Our website may contain links to third-party websites (such as social media profiles). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
Children's Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.
Your Rights
You have the right to: • Request a copy of the personal information we hold about you • Ask us to correct or update inaccurate information • Request that we delete your information (subject to any legal obligations) To exercise any of these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: Sentzable Tech Support Phone: (931) 200-8673 Email: [email protected] Service Area: Cumberland County, TN & Surrounding Areas